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Shipping & Returns
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[ General Information ] |
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Shipping
- Shipping costs depend on your order and location, most current destinations and their shipping rates are programmed.*)
- You will receive an automated confirmation email of your order, immediately after your submitted it.
- We will email you your invoice, including the shipping costs, as soon as possible.
- Orders usually ship by the end of the next business day after receiving your payment.
We do NOT ship to the USA!
*) If your country is not listed in the registration form, just fill it out the field below the dropbox, we'll take care of the rest. (See table rates ROW 2)
Shipping rates *
| Netherlands |
| 0 - 10 kg |
€ 6.75 |
| 10 - 30 kg** |
€ 12,95 |
| Outside the Netherlands |
EU 1 |
EU 2 |
ROW 1 |
ROW 2 |
| 0 - 2 kg |
€ 13,10 |
€ 18,80 |
€ 18,80 |
€ 24,10 |
| 2 - 5 kg |
€ 19,50 |
€ 24,50 |
€ 25,00 |
€ 34,20 |
| 5 - 10 kg |
€ 25,20 |
€ 30,80 |
€ 31,20 |
€ 57,10 |
| 10 - 20 kg |
€ 34,10 |
€ 39,80 |
€ 41,30 |
€ 104,10 |
| 20 - 30 kg** |
€ 40,58 |
€ 47,36 |
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Customs clearance
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€ 5,00 |
€ 5,00 |
* All rates excluding € 2.00 ** handling fee
** VAT included, on all other rates VAT is non applicable
Destinations
| EU 1 |
Austria, Belgium, Luxemburg, Denmark (excl. Faeröer Islands and Greenland), Germany, France (incl. Corsica and Monaco, excl. Andorra), Italy (excl. San Marino and Vatican City State), Spanje (incl. Balearen, excl. Canary Islands, Melilla en Ceuta), Sweden, United Kingdom (excl. Gibraltar and Canal Islands). |
| EU 2 |
Bulgaria, Czech Republic, Estland, Finland, Hungary, Ireland, Letland, Lithuania, Poland, Portugal (incl. Azoren and Madeira), Roumenia, Slovenia, Slovakia. |
| ROW 1 |
Albania, Andorra, Belarus, Bosnia and Herzegovina, Canal Islands, Canary Islands, Croatia, Cyprus, Faeröer Islands, Gibraltar, Greece, Greenland, Iceland, Liechtenstein, Macedonia, Malta, Moldavia, Montenegro, Norway, San Marino, Serbia, Switzerland, Turkey, Vatican City State, Ukraine. |
| ROW 2 |
Australia, Brasil, Canada, China, Hongkong, Israël, Japan, Marocco, Netherlands Antils, New Zealand, Russia, South Africa, Suriname, United States. |
Return policy
- You can cancel your order within two weeks.
- You can only return new product in the unopened original packaging within two weeks after receipt.
- In case of return you must at all times contact us first.
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About us
Gerard Noodtstraat 50
6511 SX Nijmegen
Tel. +31 (0) 24 - 3888 408
Fax +31 (0) 24 - 3607 237
Europe / The Netherlands
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